## Billing & Pricing Structure The official commercial edition offers full\-spectrum multimodal search and recommendation capabilities. We utilise a hybrid billing model that combines a fixed monthly subscription with usage\-based (pay\-as\-you\-go) charges. Below are the specific billing metrics: ## **Monthly Subscription Package** |**Billing Item** |**Billing Unit** |**Unit Price** |**Settlement Cycle** |**Description of Billing Item** | |---|---|---|---|---| |AI Search Engine – Standard Edition |Month |RMB 9,099 / Month |Monthly Prepaid Package |Monthly package, which includes the following benefits each month|\ | | | | ||\ | | | | |1. Total image and text dataset: storage of 500,000 entries per month|\ | | | | |2. Total video dataset: storage of 100 hours of video per month|\ | | | | |3. Image and text data processing and ingestion: 500,000 data processed and indexed per month|\ | | | | |4. Video data processing and storage: 100 hours of video processed and indexed|\ | | | | |5. behaviour data processing: 1 million records|\ | | | | |6. Search API calls: 100,000 times / month|\ | | | | |7. ChatSearch API calls: 100,000 times / month|\ | | | | |8. Video DeepSearch Q&A calls: 10,000 times / month|\ | | | | |9. Recommendation API calls: 500,000 times / month | When a customer's usage exceeds the benefits covered by the monthly subscription package, the service will be billed on a pay\-as\-you\-go basis. |**Billing Item** |**Billing Unit** |**Unit Price** |**Settlement Cycle** |**Description of Billing Item** | |---|---|---|---|---| |**Total data volume of image and text dataset**|Thousand records / month|0.252 RMB / thousand records / month|Settled and billed hourly|Fees are calculated based on the total volume of image and text records stored. The monthly package includes a quota of 500,000 records; any volume exceeding this threshold will be billed as overage according to actual consumption.|\ | | | | |For billing purposes, a "record" is defined as a single data entry. This applies whether the entry contains text only or a hybrid of text and image data, irrespective of the number of image files associated with that specific entry. | |**Total data volume of video dataset** |Hours of video / month |0.126 RMB / hour of video / month |Settled and billed hourly |Fees are calculated based on the total duration of video content. |\ | | | | |A monthly quota of 100 hours is included; any usage exceeding this limit will be billed as overage based on actual duration. | |**Image and text data processing and storage** |Thousand records |10 RMB / thousand records |Settled and billed hourly |All image and text data uploaded by the customer will be processed and indexed for storage. Fees are calculated based on the total volume handled within the billing cycle. |\ | | | | |A monthly quota of 500,000 records is included; any volume exceeding this threshold will be billed as overage based on actual consumption. | |**Video data processing and storage**|Hours of video |39 RMB / hour of video|Settled and billed hourly |All video data uploaded by the customer will be processed and indexed for storage. Fees are calculated based on the total volume handled within the billing cycle. |\ | | | | |A monthly quota of 100 hours is included; any volume exceeding this threshold will be billed as overage based on actual consumption. | |**Behaviour data processing** |Thousand records |0.06 RMB / thousand records |Settled and billed hourly |All behaviour data uploaded by the customer will undergo sophisticated processing and profile extraction. Fees are calculated based on the total volume of data processed within the billing cycle. |\ | | | | |A monthly quota of 1 million records is included; any volume exceeding this threshold will be billed as overage based on actual consumption.|\ | | | | |If a single behaviour dataset is deployed across N different applications, each uploaded record will be counted as N processed records for billing purposes. | |**Search API calls** |API call volume for the search (search) interface |1.5 RMB per 1,000 calls |Billed hourly |Fees are calculated based on the total number of requests called for the Search API. | |**ChatSearch API calls** |API call volume for the chat search (chat_search) interface|16 RMB per 1,000 calls|Billed hourly|Fees are calculated based on the total number of requests called for the ChatSearch API. |\ | | | | | | |**Video DeepSearch Q&A calls** |API call volume for the video deep search Q&A interface |40 RMB per 1,000 calls|Billed hourly|Fees are calculated based on the total number of requests generated for video search capabilities when generating responses for ChatSearch API. |\ | | | | | | |**Recommendation API calls** |API call volume for the recommendation (recommend) interface |0.5 RMB per 1,000 calls |Billed hourly |Fees are calculated based on the total number of requests called for the Recommendation API. | ## Billing & Settlement Instructions **Settlement and Invoicing** The AI Search Engine utilises a hybrid billing structure comprising Monthly Subscription (Prepaid) and Pay\-As\-You\-Go (Post\-paid) models. Upon activating the service, you will be prompted to purchase a monthly subscription package. Package is set to auto\-renew by default to ensure service continuity. You may disable this feature at any time to manage renewals manually. During the active service period, usage is first deducted from the quotas included in your subscription package. Any consumption exceeding the package quota will be settled on an hourly basis. You can monitor your consumption and charges in [Billing Center] \- [Bill Management] \- [Bill Details]. **Bill Deduction Rules** Once a bill is issued, deductions are processed sequentially based on the order of billing. Vouchers are applied first to cover outstanding amounts. Any remaining balance is then deducted from the account balance. (For detailed voucher policies, please refer to [voucher management instructions document](https://www.volcengine.com/docs/6269/67339)) Upon account recharge, any outstanding arrears will be automatically settled in chronological order, i.e. from oldest to newest. ## Service Activation & Termination **Service Activation** Users must activate the service before accessing the AI Search Engine. By activating the service, you formally agree to the Product Service Agreements, acknowledging that you have reviewed and accepted the current pricing and billing structure. Usage tracking and billing begin immediately upon service activation. **Service Termination & Cancellation ** We offer a 7\-day unconditional cancellation policy for the Standard Edition. Within the first 7 calendar days of your initial monthly subscription, you may cancel via [Billing Center] \- [Cancellation Management] \- [7\-Day Unconditional Cancellation]. For orders older than 7 days or those that have been manually renewed, please contact your Volcano Sales Representative to initiate termination. We will process your request promptly; services will be terminated and a final bill will be generated within one week. Upon termination, all service resources will be purged. All data generated during the service period is irretrievable and cannot be restored. ## **Taxes and Invoicing** Unless otherwise specified, all service fees under this contract are inclusive of Value\-Added Tax (VAT). Should there be any adjustment to national tax policies resulting in a change to the statutory VAT rate, the VAT component will be adjusted accordingly to align with national regulations, while the tax\-exclusive (net) price shall remain unchanged. We provide VAT invoices for the amounts specified in issued bills. You may request an invoice through the Volcano Engine Console [Expense Center] – [Invoice Management] or other official channels designated by Volcano Engine. Upon receipt of a valid application, we will issue the invoice promptly. The service category is "Information System Value\-Added Services" (Technical Service Fee) at a 6% VAT rate. If a refund is required for an amount that has already been invoiced, you must cooperate by providing the necessary documentation for invoice returns or reversals. Volcano Engine will proceed with the refund only after the successful reversal of the original invoice.

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