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Facebook主页「关于」板块拒绝验证官网URL,如何申请恢复合规性?

How to Get Facebook to Re-Recognize Your Legitimate Website URL

Hey Mike, sorry to hear you’re stuck with this frustrating issue—especially since you run a legitimate craft platform supporting artisans, which is totally aligned with positive community standards. Let’s walk through actionable steps to get Facebook to re-verify your URL:

  • Double-check URL formatting first
    Make sure you’re entering the full, correct URL with the protocol (either https://www.wildfibres.co.uk or https://wildfibres.co.uk—sometimes Facebook is strict about missing https://). Even if you’ve done this before, it’s worth re-testing both variants to rule out a simple formatting glitch.

  • Submit a formal appeal against the Community Standards flag
    Since the Debugger cites a Community Standards violation (which you’re confident is incorrect), head to Facebook’s internal appeal process for content disputes:

    1. Navigate to the Facebook Help Center and search for "appeal Community Standards violation"
    2. Select the option related to website/URL disputes
    3. Provide clear, detailed context: explain your website’s mission of supporting handcraft practitioners, include screenshots of key pages (like your artisan profiles or about section) that demonstrate compliance, and note that the URL was accepted previously and only started failing recently.
  • Verify your domain via Facebook Business Manager
    If you haven’t already, link your website to Facebook Business Manager and complete domain verification:

    1. In Business Manager, go to Brand Safety > Domains
    2. Add your domain wildfibres.co.uk and follow the verification steps (DNS verification is the most permanent option, but you can also use HTML file upload or meta tag verification)
    3. Once verified, try adding the URL to your Facebook Page’s "About" section again—verified domains often get priority in Facebook’s automated systems.
  • Reach out to Facebook Page Support directly
    If the above steps don’t work, use the in-platform support for your Facebook Page:

    1. Go to your Page, click "Settings" in the bottom left
    2. Select "Support Inbox" from the left menu
    3. Send a detailed message explaining the issue: mention the prior acceptance of your URL, the false Community Standards flag, and your website’s legitimate purpose. Attach any relevant proof (like business registration documents, if applicable) to strengthen your case.
  • Check for unintended automated red flags on your site
    Even if you know your site is compliant, run a quick check for things that might trigger Facebook’s systems:

    • Ensure there’s no broken content, malware warnings, or unexpected redirects (use a free tool like Google’s Safe Browsing to scan your site)
    • Confirm your site has clear contact information, a privacy policy, and terms of service—these are common checkmarks for Facebook’s automated reviews.

Hopefully one of these steps gets Facebook to re-recognize your URL. It’s frustrating when automated systems flag legitimate content, but providing clear context and going through official appeal/verification processes usually resolves these issues.

内容的提问来源于stack exchange,提问作者Mike

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