NWD文件转SVF2失败咨询：提取器返回不可恢复退出码-1073741831

问题说明 #

近期出现多例NWD文件转换失败情况，报错信息为：Unrecoverable exit code from extractor: -1073741831（中文：提取器返回不可恢复的退出代码：-1073741831）。这些文件数月前可正常转换为SVF/SVF2格式，目前通过Autodesk Platform Services VS Code扩展上传文件可复现该故障，部分NWD文件仍能正常转换，但多数已无法完成。

转换失败的清单详情 #

{
"type": "manifest",
"hasThumbnail": "true",
"status": "failed",
"progress": "complete",
"region": "US",
"urn": "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6YV90ZXN0L09mZmljZSUyMEJ1aWxkaW5nJTIwLSUyMENvb3JkaW5hdGVkJTIwMS5ud2Q",
"version": "1.0",
"derivatives": [
{
"name": "Office Building - Coordinated 1.nwd",
"hasThumbnail": "true",
"status": "failed",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Unrecoverable exit code from extractor: -1073741831",
"code": "TranslationWorker-InternalFailure"
}
],
"outputType": "svf2",
"children": [
{
"guid": "bf2190a7-1247-914e-2d1b-a049ab51cb0c",
"type": "geometry",
"role": "3d",
"name": "Office Building - Coordinated 1.nwd",
"status": "inprogress",
"viewableID": "Office Construction Model_Clean.fbx",
"hasThumbnail": "true",
"progress": "0% complete",
"children": [
{
"guid": "f2d08e13-7ea8-4fd5-8fce-f52633df334d",
"type": "view",
"role": "3d",
"name": "Default",
"status": "inprogress",
"hasThumbnail": "true",
"children": [
{
"guid": "c91b2042-fd5d-440f-9106-c584f4bea478",
"type": "resource",
"urn": "urn:adsk.viewing:fs.file:dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6YV90ZXN0L09mZmljZSUyMEJ1aWxkaW5nJTIwLSUyMENvb3JkaW5hdGVkJTIwMS5ud2Q/output/0/0_100.png",
"role": "thumbnail",
"mime": "image/png",
"resolution": [
100,
100
]
},
{
"guid": "a963e2a9-4982-4e5b-82ee-b8bedadf45c4",
"type": "resource",
"urn": "urn:adsk.viewing:fs.file:dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6YV90ZXN0L09mZmljZSUyMEJ1aWxkaW5nJTIwLSUyMENvb3JkaW5hdGVkJTIwMS5ud2Q/output/0/0_200.png",
"role": "thumbnail",
"mime": "image/png",
"resolution": [
200,
200
]
},
{
"guid": "dcc589d6-599c-4e8c-9364-daeb725704d8",
"type": "resource",
"urn": "urn:adsk.viewing:fs.file:dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6YV90ZXN0L09mZmljZSUyMEJ1aWxkaW5nJTIwLSUyMENvb3JkaW5hdGVkJTIwMS5ud2Q/output/0/0_400.png",
"role": "thumbnail",
"mime": "image/png",
"resolution": [
400,
400
]
}
]
}
],
"success": "99%"
}
]
}
]
}

内容的提问来源于stack exchange，提问作者sronseyahoofr