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IEM配置退信设置无法连接iRedMail服务器的问题排查求助(含额外发件人验证错误)

IEM配置退信设置无法连接iRedMail服务器的问题排查求助(含额外发件人验证错误)

各位大佬好,我遇到了一个关于Interspire Email Marketer(简称IEM)配置退信邮箱的问题,想请大家帮忙排查下:

环境说明

  • IEM运行在Ubuntu 22.04版本的VPS上,配套PHP版本为7.3
  • 目标退信服务器是部署了iRedMail、Postfix、Dovecot的独立VPS(IP标记为YYY)

核心问题现象

我把IEM里的退信邮箱设置成之前在另一台VPS上正常使用的同个邮箱,填写了正确的SMTP用户名、密码等参数后,点击「TEST BOUNCE SETTINGS」按钮,弹出如下错误提示:

Connection Timed Out
Verify your server is not firewalled
Try using a different protocol or port combination

已做的排查操作

  • 临时关闭了两台服务器的防火墙进行测试,问题依旧
  • 尝试了IMAP和POP3两种协议(官方推荐使用POP3),所有端口组合都试过,没有效果

退信服务器的日志信息

点击测试按钮时,退信服务器的mail.log里出现了如下记录(XXX是IEM服务器的源IP,YYY是退信服务器IP,已移除日期、时间和会话ID):

mail dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, session=
mail dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, TLS handshaking: Connection closed, session=
mail dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, TLS handshaking: Connection closed, session=
mail dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, TLS handshaking: Connection closed, session=
mail dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, TLS handshaking: Connection closed, session=
mail dovecot: imap-login: Disconnected: Aborted login by logging out (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, session=
mail dovecot: imap-login: Disconnected: Aborted login by logging out (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, session=
mail dovecot: imap-login: Disconnected: Too many invalid commands (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, session=
mail dovecot: imap-login: Disconnected: Too many invalid commands (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, session=
mail dovecot: imap-login: Disconnected: Too many invalid commands (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, session=
mail dovecot: imap-login: Disconnected: Too many invalid commands (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, session=
mail dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=XXX, lip=YYY, TLS handshaking: Connection closed, session=

补充信息

如果我改用共享主机上的另一个退信邮箱,测试是正常的,也能正常处理退信,但我还是希望能使用YYY这台服务器作为退信服务器。目前这台退信服务器的其他邮件功能都正常,唯独IEM无法连接到它的退信设置。另外我已经在退信服务器的Fail2Ban里把IEM的IP(XXX)加入白名单,不会被封禁。

附加问题

还有个额外的小问题:当我使用共享主机的退信邮箱时,虽然退信能正常处理,但用户通过IEM注册时会报错:Recipient address rejected: Sender is not same as SMTP authenticate username。我尝试过针对这个错误的两种常规解决方案,但都没能解决问题。

麻烦各位大佬帮忙看看可能的原因,谢谢!

备注:内容来源于stack exchange,提问作者Hawk007

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最近更新时间:2026.04.21 13:22:58