HP零售版台式机鼠标驱动安装及HP rp5800升级Win10后鼠标驱动故障修复求助

Hey there, sorry to hear you're stuck with this frustrating mouse driver issue after upgrading your HP rp5800 to Windows 10—having to rely only on the keyboard for everything is a total pain! Let's walk through some tried-and-true fixes to get your mouse working again:

• Use Windows' built-in driver update tool: Press Win + X on your keyboard, select "Device Manager" from the menu. Expand the "Mice and other pointing devices" section, locate the HID Compliant Mouse entry. Use the keyboard's menu key (or Shift + F10) to open the right-click menu, then choose "Update driver". Select "Search automatically for drivers" and let Windows scan for and install any compatible drivers it finds.

• Uninstall and re-scan for hardware: In Device Manager, again find the HID Compliant Mouse entry. Open its right-click menu, select "Uninstall device", and make sure to check the box that says "Delete the driver software for this device". Restart your PC—Windows 10 should automatically detect the mouse and reinstall the basic driver on boot.

• Try Win7 drivers in compatibility mode: Since the rp5800 was originally a Windows 7 machine, its Win7 mouse drivers might work better than the generic Win10 ones. If you have a backup of the original Win7 drivers, or can download them on another computer and transfer them via USB, right-click the driver setup file, go to the "Compatibility" tab, check "Run this program in compatibility mode for" and select Windows 7. Install the driver and restart your PC.

• Check for Windows updates: Sometimes cumulative updates fix hardware compatibility bugs. Press Win + I to open Settings, go to "Update & Security", then click "Check for updates". Install all available updates, including any optional driver updates that show up—these might include specific fixes for HP hardware.

If you can get your hands on a spare USB mouse, plugging it in temporarily will make navigating these steps way easier. Also, try switching your current mouse to a different USB port on the rp5800—sometimes a faulty port can cause driver detection issues.

备注：内容来源于stack exchange，提问作者kwanele_dev