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MacBook Pro 2013 启动异常问题排查求助

MacBook Pro 2013 启动异常问题排查求助

各位技术大佬,我碰到个MacBook启动的奇葩问题,折腾好久没头绪,来求支招!

我的MacBook每次重启或关机再开机时,会出现苹果logo和启动音,接着弹出进度条,但通常会卡住1分钟左右就自动重启,这个反复重启的过程要持续30-50分钟,才能成功进入系统。

一旦进到系统里,电脑就完全正常稳定——哪怕玩游戏、连续跑几周不重启都没问题,读写磁盘也毫无异常(磁盘只用了70%左右的空间)。

我已经做了这些排查:

  • smartctl检查磁盘SMART状态,全正常,重分配扇区计数是100(后面附完整的SMART报告)
  • 主电池几乎全新,循环次数不到50次,续航能撑好几个小时
  • 不管插电源还是用电池供电,问题都会出现
  • 尝试制作了macOS安装U盘,开机按Option键能看到启动选择菜单,但经常直接卡住:要么选不了启动项,要么刚选完就冻住,根本没法引导其他系统
  • 电脑完全没有过热的情况

我自己也算懂点软硬件,但这个问题真的把我整懵了,目前怀疑是内存或者主板出问题?有没有什么靠谱的办法能验证这个猜想?


更新1:磁盘SMART完整报告

我的磁盘是普通SSD,型号为APPLE SSD SM0128F,以下是smartctl的输出:

smartctl 7.4 2023-08-01 r5530 [Darwin 20.6.0 x86_64] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Apple SD/SM/TS...E/F/G SSDs
Device Model:     APPLE SSD SM0128F
Serial Number:    S1K3NYBG157365
LU WWN Device Id: 5 002538 655584d30
Firmware Version: UXM2JA1Q
User Capacity:    121 332 826 112 bytes [121 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
TRIM Command:     Available
Device is:        In smartctl database 7.3/5528
ATA Version is:   ATA8-ACS T13/1699-D revision 4c
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Feb 21 22:32:07 2024 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection:        (    0) seconds.
Offline data collection
capabilities:            (0x5f) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Abort Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.
General Purpose Logging supported.

Short self-test routine
recommended polling time:    (   2) minutes.
Extended self-test routine
recommended polling time:    (  10) minutes.

SMART Attributes Data Structure revision number: 40

Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x001a   200   200   000    Old_age   Always       -       0
  5 Reallocated_Sector_Ct   0x0033   100   100   000    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   097   097   000    Old_age   Always       -       14242
 12 Power_Cycle_Count       0x0032   031   031   000    Old_age   Always       -       69216
169 Unknown_Apple_Attrib    0x0013   253   253   010    Pre-fail  Always       -       1009489282944
173 Wear_Leveling_Count     0x0032   168   168   100    Old_age   Always       -       3320074077022
174 Host_Reads_MiB          0x0022   099   099   000    Old_age   Always       -       41761352
175 Host_Writes_MiB         0x0022   099   099   000    Old_age   Always       -       35964924
192 Power-Off_Retract_Count 0x0012   099   099   000    Old_age   Always       -       451
194 Temperature_Celsius     0x0022   063   063   000    Old_age   Always       -       37 (Min/Max 7/65)
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
199 UDMA_CRC_Error_Count    0x001a   200   200   000    Old_age   Always       -       0
240 Unknown_SSD_Attribute   0x0022   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         0         -
# 2  Short offline       Aborted by host               00%         0         -
# 3  Short offline       Aborted by host               00%         0         -
# 4  Short offline       Aborted by host               00%         0         -
# 5  Short offline       Aborted by host               00%         0         -
# 6  Short offline       Aborted by host               00%         0         -
# 7  Short offline       Aborted by host               00%         0         -
# 8  Short offline       Aborted by host               00%         0         -
# 9  Short offline       Aborted by host               00%         0         -
#10  Short offline       Aborted by host               00%         0         -
#11  Short offline       Aborted by host               00%         0         -
#12  Short offline       Aborted by host               00%         0         -
#13  Short offline       Aborted by host               00%         0         -
#14  Short offline       Aborted by host               00%         0         -
#15  Short offline       Aborted by host               00%         0         -
#16  Short offline       Aborted by host               00%         0         -
#17  Short offline       Aborted by host               00%         0         -
#18  Short offline       Aborted by host               00%         0         -
#19  Short offline       Aborted by host               00%         0         -
#20  Short offline       Aborted by host               00%         0         -
#21  Short offline       Aborted by host               00%         0         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing

Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The above only provides legacy SMART information - try 'smartctl -x' for more

更新2:无法进入诊断模式和恢复模式

现在情况更糟了——电脑连诊断模式和恢复模式都进不去,一进去就瞬间卡死,鼠标指针都动不了(屏幕有点灰抱歉,手机拍得太清楚了😂):

备注:内容来源于stack exchange,提问作者Wojtek_B

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