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Ubuntu更新后Dell扩展坞频繁连接断开故障求助

Ubuntu更新后Dell扩展坞频繁连接断开故障求助

大家好,我最近碰到个棘手的问题,想请教下社区的大佬们:

之前我尝试通过Ubuntu Software图形应用进行系统更新,之后我的Dell USB-C扩展坞就变得极其不稳定,基本没法正常使用了。它偶尔会随机恢复工作,但我完全找不到规律。现在只要一插上这个扩展坞,上面的指示灯就会不停闪烁(亮了灭、灭了亮循环),根本没法稳定连接。

我猜测是驱动更新出了岔子,因为我用fwupdmgr get-history查看更新历史时,发现有几个异常的记录,不知道该怎么处理。我的系统现在是Ubuntu 22.04.3 LTS,但其实这个问题在我从20.04升级到22.04之前就已经出现了。

下面是fwupdmgr get-history的输出内容:

XPS 13 9360

│
├─XPS13 9360 Thunderbolt Controller:
│ │   Device ID:          14ddf01499c3cc62d536f9ceca420ae0383f9421
│ │   Previous version:   21.00
│ │   Update State:       Failed
│ │   Update Error:       could not detect device after update: timed out while waiting for device
│ │   Last modified:      2019-08-12 16:32
│ │   GUID:               7488415f-8db5-5993-a48e-5a43914afb69
│ │   Device Flags:       • Internal device
│ │                       • Updatable
│ │
│ └─  New version:      26.01
│       License:          Unknown
│       Description:
│       The vendor did not supply any release notes.
│
├─System Firmware:
│ │   Device ID:          3f0ecc7823ee99c718693e8ecca38f54e8738dc5
│ │   Previous version:   2.10.0
│ │   Update State:       Success
│ │   Last modified:      2022-03-09 15:56
│ │   GUID:               5ffdbc0d-f340-441c-a803-8439c8c0ae10
│ │   Device Flags:       • Internal device
│ │                       • Updatable
│ │                       • System requires external power source
│ │                       • Needs a reboot after installation
│ │                       • Cryptographic hash verification is available
│ │                       • Device is usable for the duration of the update
│ │
│ └─  New version:      2.19.0
│       License:          Unknown
│       Description:
│       The vendor did not supply any release notes.
│
├─RTS5413 in Dell dock:
│ │   Device ID:          6f411e840cea552f9cab21447f8e3cfb142d6fa1
│ │   Previous version:   01.21
│ │   Update State:       Success
│ │   Last modified:      2024-02-08 16:25
│ │   GUID:               86fb40c0-8bf5-5a8b-a4ad-3156cf6bfaf4
│ │   Device Flags:       • Updatable
│ │                       • Supported on remote server
│ │                       • Reported to remote server
│ │                       • Device stages updates
│ │                       • Device is usable for the duration of the update
│ │
│ └─  New version:      01.22
│       Remote ID:        lvfs
│       License:          Unknown
│       Description:
│       The vendor did not supply any release notes.
│
├─RTS5487 in Dell dock:
│ │   Device ID:          1d4e79c3626fff0bfe6e5209f0a4d8664370ceac
│ │   Previous version:   01.49
│ │   Update State:       Success
│ │   Last modified:      2024-02-08 16:25
│ │   GUID:               707c63d2-e597-5c40-84db-9b1bb4c48d96
│ │   Device Flags:       • Updatable
│ │                       • Supported on remote server
│ │                       • Reported to remote server
│ │                       • Device stages updates
│ │                       • Device is usable for the duration of the update
│ │
│ └─  New version:      01.57
│       Remote ID:        lvfs
│       License:          Unknown
│       Description:
│       The vendor did not supply any release notes.
│
├─Package level of Dell dock:
│ │   Device ID:          f743db9ca9b0a22e945bc76c8a3f31daa131ed7e
│ │   Previous version:   01.00.32.01
│ │   Update State:       Success
│ │   Update Error:       Pending activation
│ │   Last modified:      2024-02-08 16:25
│ │   GUID:               8ceeeffd-51b6-580c-9b75-69143227aff8
│ │   Device Flags:       • Supported on remote server
│ │                       • Reported to remote server
│ │                       • Device can recover flash failures
│ │                       • Device is usable for the duration of the update
│ │
│ └─  New version:      01.00.36.01
│       Remote ID:        lvfs
│       License:          Unknown
│       Description:
│       The vendor did not supply any release notes.
│
├─VMM5331 in Dell dock:
│ │   Device ID:          35042fd1015b0dbb13051691ae2a621725d82c6a
│ │   Previous version:   05.07.01
│ │   Update State:       Success
│ │   Update Error:       Pending activation
│ │   Last modified:      2024-02-08 16:25
│ │   GUID:               89fec0b6-6b76-5008-b82c-5e5c6c164007
│ │   Device Flags:       • Supported on remote server
│ │                       • Reported to remote server
│ │                       • Device stages updates
│ │                       • Device is usable for the duration of the update
│ │
│ └─  New version:      05.07.04
│       Remote ID:        lvfs
│       License:          Unknown
│       Description:
│       The vendor did not supply any release notes.
│
├─WD19S:
│ │   Device ID:          7c2276ed247f2b1af92a58091c0908548abfbdc8
│ │   Previous version:   01.01.00.05
│ │   Update State:       Success
│ │   Last modified:      2024-02-08 16:26
│ │   GUID:               cd357cf1-40b2-5d87-b8df-bb2dd82774aa
│ │   Device Flags:       • Supported on remote server
│ │                       • Reported to remote server
│ │                       • Device update needs activation
│ │                       • Device stages updates
│ │                       • Device can recover flash failures
│ │                       • Device is usable for the duration of the update
│ │
│ └─  New version:      01.01.00.07
│       Remote ID:        lvfs
│       License:          Unknown
│       Description:
│       The vendor did not supply any release notes.
│
└─System Firmware:
│   Device ID:          a45df35ac0e948ee180fe216a5f703f32dda163f
│   Previous version:   2.19.0
│   Update State:       Success
│   Last modified:      2024-02-08 16:32
│   GUID:               5ffdbc0d-f340-441c-a803-8439c8c0ae10
│   Device Flags:       • Internal device
│                       • Updatable
│                       • System requires external power source
│                       • Supported on remote server
│                       • Needs a reboot after installation
│                       • Reported to remote server
│                       • Cryptographic hash verification is available
│                       • Device is usable for the duration of the update
│
└─  New version:      2.21.0
Remote ID:        lvfs
License:          Unknown
Description:
The vendor did not supply any release notes.

备注:内容来源于stack exchange,提问作者Sev

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