iOS应用提交审核时拖拽上传截图无响应问题求助

Hey there, I’ve run into this exact frustrating issue before when submitting apps to App Store Connect! Let me share some fixes that worked for me and other devs:

• Try a different browser first: Sometimes Chrome or Safari can have weird caching issues with App Store Connect. I switched to Firefox once and the drag-and-drop started working immediately. If you’re using Safari, make sure to clear your cache (Cmd + Shift + Delete) and restart the browser.
• Check file permissions: On macOS, if your screenshots are in a folder with restricted permissions, App Store Connect might not be able to access them. Right-click the screenshot file, select Get Info, and make sure your user account has Read & Write access.
• Upload via the file picker instead: If drag-and-drop is dead, click the "+" button next to the screenshot slot to open the file browser and select your images directly. This workaround usually bypasses the drag-and-drop bug.
• Restart your Mac: I know it’s cliché, but sometimes a quick reboot clears up weird system-level glitches that interfere with browser file interactions.
• Verify screenshot format double-check: Even if you think dimensions are right, confirm they’re saved as PNG files (JPEG can sometimes cause issues too) and that there’s no special characters in the filename (like emojis or slashes).

Hope one of these gets your screenshots uploaded smoothly!

内容的提问来源于stack exchange，提问作者Andrew White