Ubuntu系统连接Starlink家庭WiFi失败但可连接手机热点问题求助

Hey there! Sorry to hear you're hitting this snag with your fresh Ubuntu install—super frustrating when one network connects fine but your home WiFi won't play ball. Let's run through some common troubleshooting steps that usually fix Starlink-Ubuntu connectivity issues:

• Check Starlink's WiFi band settings
  Starlink routers default to using both 2.4GHz and 5GHz bands, but some older Ubuntu devices or wireless cards might have trouble with 5GHz. Try logging into your Starlink router's admin interface (usually via http://dishy.starlink.com or the Starlink app) and temporarily switch to only the 2.4GHz band to see if you can connect. If that works, you can tweak the 5GHz settings later or keep it on 2.4GHz for stability.

• Update your wireless drivers
  Fresh Ubuntu installs sometimes come with outdated or missing firmware for certain wireless cards. Open up a terminal and run these commands to update your system and install common wireless firmware:

  sudo apt update && sudo apt upgrade -y
  sudo apt install firmware-iwlwifi firmware-realtek
  

  Reboot your computer after this, then try connecting to Starlink again. This fixes a lot of driver-related hiccups.

• Adjust Starlink's encryption mode
  Starlink uses WPA3 by default, but some older Ubuntu versions (or even newer ones with certain cards) have spotty WPA3 support. Head to your Starlink router settings and switch the encryption to WPA2-PSK (AES)—this is the most widely compatible standard, and it should play nice with Ubuntu.

• Reset NetworkManager
  Sometimes the network service just needs a quick reset. Run this command in terminal to restart it:

  sudo systemctl restart NetworkManager
  

  Wait a few seconds, then scan for WiFi networks again and try connecting to Starlink.

• Verify your wireless card's status
  To rule out any hardware-specific quirks, run these commands to check your wireless card details:

  lspci | grep Network  # For PCIe cards
  lsusb | grep Wireless # For USB adapters
  

  Since you can connect to your phone's hotspot, hardware failure is unlikely, but this info can help if you need to dig deeper into driver compatibility.

Hope one of these gets you connected! Feel free to share more details (like your Ubuntu version or wireless card model) if you're still stuck.

备注：内容来源于stack exchange，提问作者Plutus