求助：Google Chrome主页被my-search.com篡改无法修复

Hey there, I know how frustrating it is when your browser gets hijacked and keeps redirecting to an unwanted homepage. Let’s walk through some reliable fixes to get your Chrome back to normal:

1. Verify Chrome’s Core Settings #

First, check if the hijacker modified your basic browser settings:

• Open Chrome, click the three-dot menu in the top-right corner → Settings.
• Under Appearance, make sure the "Show home button" option is enabled, and the URL listed is your preferred homepage (not the my-search.com one).
• Under On startup, select "Open the New Tab page" or "Open a specific page or set of pages"—if you choose the latter, remove any entries for the malicious URL and add your desired pages.
• Go to Search engine → confirm your default search engine is set to Google (or your preferred option), not the hijacker’s search tool. Also, check the "Manage search engines" section to delete any suspicious entries for my-search.com.

2. Remove Suspicious Extensions #

Malicious extensions are a common culprit for hijacks:

• In Chrome’s Settings, go to Extensions (you can also type chrome://extensions/ in the address bar and hit Enter).
• Look through the list for any extensions you don’t remember installing, or ones that seem related to the hijacked homepage.
• Toggle off the extension first to test if the redirect stops, then click Remove to delete it permanently.

3. Reset Chrome to Default Settings #

If the above steps don’t work, a full reset will wipe out any hijacker-induced changes:

• In Chrome’s Settings, scroll to the bottom and click Advanced.
• Under Reset and clean up, select Restore settings to their original defaults.
• A pop-up will explain that this will remove extensions, reset startup pages, search engines, and other settings—but don’t worry, your bookmarks, history, and saved passwords will stay intact. Click Reset settings to proceed.

4. Check for System-Level Malware #

Sometimes the hijack originates from a malicious program on your computer:

• Windows: Open Windows Security → Virus & threat protection → Quick scan (or do a Full scan for thoroughness).
• Mac: Use the built-in XProtect by opening Activity Monitor to check for suspicious processes, then run a scan via System Settings → Privacy & Security → Security.
• You can also use a trusted free malware removal tool (stick to well-known, reputable options) to scan your system for hidden threats.

5. Fix Chrome Shortcut Target (Critical Step!) #

Hijackers often modify the Chrome shortcut to force the redirect on launch:

• Right-click your Chrome desktop shortcut → Properties.
• In the Shortcut tab, look at the Target field. It should only contain the path to Chrome’s executable, like:
  "C:\Program Files\Google\Chrome\Application\chrome.exe" (for Windows)
  or
  /Applications/Google Chrome.app (for Mac)
• If you see the my-search.com URL appended to the end, delete everything after .exe (or .app) so only the original path remains. Click Apply then OK.
• Repeat this for any other Chrome shortcuts you use (like on the taskbar or Start menu).

After trying these steps, restart Chrome and see if the homepage redirect is gone. If it still persists, double-check each step—sometimes hijackers hide their changes in unexpected places!

内容的提问来源于stack exchange，提问作者Saiprasad Rai