Google Assistant Action访问异常求助：西班牙用户无法使用已发布应用

Hey there, this sounds like a classic regional or language targeting issue—let’s break down the most likely fixes and checks you can run:

• First, double-check your Action’s regional and language settings in the Console
  Head over to your Action in the Google Actions Console, navigate to the Deploy > Directory Information section. Make sure Spain is included in the Countries/regions list, and that Spanish (specifically es-ES) is added to the supported Languages. Even if the Console says your Action is published, if you haven’t targeted Spain, users there won’t be able to find or interact with it at all.

• Verify your release scope
  Jump to Deploy > Release and confirm that your published release is rolled out to all your target regions, not just a subset. Sometimes developers accidentally set up phased releases or limit access to specific countries, which would explain why your 300 weekly users can access it (they’re in your allowed regions) but your Spanish friends can’t. Also, keep in mind that Google’s directory can take a few hours to sync changes across regions—even if you just added Spain, it might not be live yet.

• Test with a Spanish account context
  Try switching your own Google account’s region to Spain and language to Spanish, then attempt to access the Action link. If you can’t see it either, that’s a clear sign the targeting settings are the issue. If you can access it, then there might be a problem with your friends’ account settings or device configurations (like their Assistant language not set to Spanish).

• Check your Action code for hardcoded regional filters
  It’s easy to accidentally add locale checks in your code that block certain regions. Look for any logic that checks the user’s locale (e.g., if (locale !== 'en-US') return) and make sure es-ES is included, or remove the restriction if you want the Action to be global.

• If all else fails, reach out to Google’s support team
  If you’ve confirmed all settings are correct and the issue persists, there might be a sync glitch between the Console and Google’s Assistant directory. Submit a support ticket through the Actions Console, include your Action ID, details about your Spanish friends’ experience, and your own test results—they can help verify if there’s an underlying issue with regional visibility.

内容的提问来源于stack exchange，提问作者Javi López