Gmail Add-on发布遇阻：提交后无回应，Marketplace SDK配置无法保存

Hey there, sorry to hear you're hitting these frustrating roadblocks while trying to launch your Gmail Add-on—let's walk through some actionable steps to tackle both problems you're facing.

1. Disabled "Save Changes" Button in Marketplace SDK Configuration #

This is a common gotcha, and usually boils down to overlooked details or technical glitches:

• Double-check all required fields: Even if you think you filled everything out, scroll through every tab of the Marketplace SDK page carefully. Look for fields marked with a * (asterisk)—sometimes hidden sections (like the bottom of the Store listing tab) have mandatory entries you might have missed (e.g., a privacy policy link, even for a draft).
• Reset your browser session: Try opening the page in an incognito/private window, or clear your browser's cache and cookies. Corrupted session data can often cause UI elements like save buttons to malfunction.
• Verify your account permissions: Make sure the Google account you're using is listed as an Owner or has full Editor access to the Cloud project. Limited permissions can lock you out of saving configurations.
• Check for console errors: Open your browser's developer tools (press F12, go to the Console tab) while on the Marketplace SDK page. If there are JavaScript errors loading the page, note them down—this could point to a platform-side bug that needs Google's attention.

2. No Feedback After Two Weeks of Submission #

Two weeks is longer than the typical review window for most Gmail Add-ons, so here's what you can do:

• Confirm your submission was successful: Head back to the Marketplace SDK page and check the submission status. Sometimes forms can look submitted but fail to process—look for a "Pending review" label or confirmation message.
• Dig through your email (including spam): Google's review notifications sometimes end up in junk folders. Double-check all your inboxes for messages from the Google Workspace Marketplace team.
• Reach out to Google Support: If you've confirmed the submission is pending and have no emails, submit a support ticket through the Google Cloud Console. Include your project ID, the exact date you submitted, and details about both the save button issue and missing feedback. This will flag your case for a support agent to follow up.

If you're still stuck after trying these steps, including screenshots of the disabled save button and your submission status in the support ticket will help speed up troubleshooting.

内容的提问来源于stack exchange，提问作者Dan