Word Online：删除链接时出现额外换行及多余div元素问题咨询

Hey there,

This definitely sounds like a behavior change from a recent Word Online update—Microsoft pushes regular updates to Office Online (both new features and bug fixes), and sometimes these updates can tweak the underlying HTML rendering or link-handling logic in unexpected ways, leading to issues like the extra line breaks and <div> elements you're seeing.

Here are some steps to help you address this:

• Check recent update notes: If you have admin access to your organization's Microsoft 365 account, you can check the Message Center in the Microsoft 365 Admin Center for any recent Word Online updates that mention changes to link management or HTML output. Even without admin rights, you can look up official Word Online release notes to see if this behavior is documented as a new feature or known issue.
• Try an alternative method to remove links: Instead of deleting the link directly with your keyboard, right-click the link and select "Remove Hyperlink"—this uses a different action that might not trigger the unwanted <div> or line break. If you're comfortable inspecting the page's HTML (via browser dev tools), you can also manually delete the extra <div> elements as a temporary fix.
• Report the bug to Microsoft: Since this worked correctly before, it's likely a regression. Use the "Help & Feedback" option within Word Online to submit a bug report. Make sure to include your comparison screenshots (showing the clean vs. problematic HTML) and clear steps to reproduce the issue—this will help the engineering team prioritize and fix it quicker.

If you can share more specifics, like the exact steps you take to delete the link or the build version of Word Online you're using, that would make troubleshooting even easier!

内容的提问来源于stack exchange，提问作者Sujit