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佳能多款MFP设备漏洞修复咨询:无法在设置中禁用TLS

Fixing TLS Vulnerabilities on Canon 5035 MFP, 5240i MFP, and 5250 MFP

Hey there, let’s work through this TLS vulnerability issue with your Canon MFPs. I’ve dealt with these exact models a few times, so here’s a step-by-step approach since you can’t find a direct "disable TLS" option in the device settings:

1. Prioritize Firmware Updates (Most Critical)

Canon regularly pushes firmware updates to patch security flaws, including outdated TLS configurations. Here’s how to do it:

  • On the device’s control panel, navigate to Settings > System Settings > Maintenance (menu labels can vary slightly by model)
  • Look for the Firmware Update option. If your MFP is connected to the internet, select "Online Update" to install the latest version directly.
  • If online updates aren’t available, download the latest firmware file from Canon’s official support page for your specific model, transfer it to a USB drive, plug the drive into the MFP, and follow on-screen prompts to update.
  • Pro tip: Backup your device’s configuration before updating to avoid losing custom settings.

2. Dig for Hidden SSL/TLS Configuration Options

Sometimes TLS settings are tucked away in advanced menus, not the main settings screen:

  • Go to Network Settings > SSL Settings (or Security Settings > Encrypted Communications)
  • Look for a TLS Version Selection option—if available, disable TLS 1.0 and TLS 1.1, leaving only TLS 1.2 or higher enabled (these are the secure, non-vulnerable versions)
  • If version selection isn’t visible, check for Encryption Suite Settings and only enable strong suites like AES-GCM. Disable any weak suites (e.g., 3DES, RC4) linked to vulnerabilities.

3. Network-Level Hardening (Temporary + Long-Term Fix)

If adjusting device settings doesn’t work, lock down access at the network layer to mitigate risk:

  • Use your router or firewall to restrict incoming traffic to the MFPs’ management ports (e.g., 80, 443, 9100) to only trusted IP addresses in your network.
  • On the MFP itself, disable unused network services (like FTP, Telnet, or unused print protocols) via the Network Settings > Service Settings menu. Fewer exposed services mean fewer attack surfaces.
  • Enable the MFP’s IP Filter feature (found in Network Settings) to allow only authorized devices to connect to it.

4. Reach Out to Canon Official Support

If none of the above steps resolve the issue, get in touch with Canon’s technical support team. These models might have:

  • A hidden advanced configuration mode (accessible via a specific admin password or web interface) that lets you tweak TLS settings
  • A dedicated security patch or tool that isn’t publicly listed on the support site
  • Specific guidance tailored to your MFP’s firmware version and vulnerability type

内容的提问来源于stack exchange,提问作者shabeeb vazhakkad

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最近更新时间:2026.05.19 10:11:48