RingCentral生产环境应用新增权限咨询:如何添加ReadAccount与ReadContact权限?
How to Add
ReadAccount and ReadContact Permissions to a RingCentral Production App Absolutely, you can modify your existing RingCentral production app to add the missing ReadAccount and ReadContact permissions—here's a step-by-step breakdown of the process:
- Log into the RingCentral Developer Portal: Access the developer platform using your account credentials that have access to the production app.
- Locate your production app: Navigate to the "My Apps" section, find the app you migrated from Sandbox to Production, and click on its name to open the app details page.
- Navigate to the permissions settings: Look for the
PermissionsorAPI Permissionstab (the exact label may vary slightly depending on the portal layout). This is where you manage all API permissions associated with your app. - Select the required permissions: Scroll through the list of available permissions, find
ReadAccountandReadContact, and check the boxes next to them to enable them. - Submit for review: Since this is a production environment app, any permission changes require review by the RingCentral team. You'll need to submit a request, including a brief explanation of why your app needs these new permissions (e.g., "To retrieve user account details and contact information for our customer support workflow").
- Wait for approval: The review process typically takes a few business days. Once approved, the new permissions will be activated for your app, and you can start making API calls that require
ReadAccountorReadContactscope.
Important Notes
- After approval, you don't need to regenerate your app's client ID/secret, but ensure your API requests include the updated scope parameters if you're using explicit authorization flows.
- Be clear and concise in your permission request explanation to speed up the review process.
内容的提问来源于stack exchange,提问作者Rajesh Kumar
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