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RingCentral生产环境应用新增权限咨询:如何添加ReadAccount与ReadContact权限?

How to Add ReadAccount and ReadContact Permissions to a RingCentral Production App

Absolutely, you can modify your existing RingCentral production app to add the missing ReadAccount and ReadContact permissions—here's a step-by-step breakdown of the process:

  • Log into the RingCentral Developer Portal: Access the developer platform using your account credentials that have access to the production app.
  • Locate your production app: Navigate to the "My Apps" section, find the app you migrated from Sandbox to Production, and click on its name to open the app details page.
  • Navigate to the permissions settings: Look for the Permissions or API Permissions tab (the exact label may vary slightly depending on the portal layout). This is where you manage all API permissions associated with your app.
  • Select the required permissions: Scroll through the list of available permissions, find ReadAccount and ReadContact, and check the boxes next to them to enable them.
  • Submit for review: Since this is a production environment app, any permission changes require review by the RingCentral team. You'll need to submit a request, including a brief explanation of why your app needs these new permissions (e.g., "To retrieve user account details and contact information for our customer support workflow").
  • Wait for approval: The review process typically takes a few business days. Once approved, the new permissions will be activated for your app, and you can start making API calls that require ReadAccount or ReadContact scope.

Important Notes

  • After approval, you don't need to regenerate your app's client ID/secret, but ensure your API requests include the updated scope parameters if you're using explicit authorization flows.
  • Be clear and concise in your permission request explanation to speed up the review process.

内容的提问来源于stack exchange,提问作者Rajesh Kumar

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最近更新时间:2026.05.13 08:26:27