无法接收Fabric邮件问题咨询：每日汇总及崩溃报告收不到

Hey there, sorry to hear you and your colleagues have been missing Fabric's daily summaries and crash report emails since December—let’s break down the most likely causes and checks you can run, since you’ve already confirmed notification settings are enabled in Fabric.

Common Causes & Fixes #

• Spam/Junk Folder Interception
  Don’t overlook the basics! Automated emails like Fabric’s summaries often get flagged as spam by email providers. Have you and your team checked your junk, spam, and archived folders? For services like Gmail, also look in the "Promotions" or "Social" tabs. Adding Fabric’s official sender email to your contacts or whitelist can prevent future blocking.

• Team/Project Permission Shifts
  It’s possible your team’s Fabric permissions were adjusted around December. Reach out to your team’s Fabric admin to verify:

  • Your accounts are still included in the project’s notification recipient list
  • There aren’t organization-level restrictions that removed your access to email alerts

• Fabric Backend Changes or Outages
  Platform updates or temporary service hiccups around December might have disrupted email delivery. Log into your Fabric dashboard and check:

  • The announcement banner for any service notices related to notifications
  • Project-level notification logs (if available) to see if Fabric attempted to send emails but failed

• Email Address Issues
  Confirm that your registered email in Fabric hasn’t changed, and that the address is still active and verified. Some email providers require periodic re-verification, which could break delivery. You can re-send a verification email from your Fabric account settings to rule this out.

• Custom Email Filter Rules
  Check if your email client has custom filters that auto-delete or archive messages from Fabric’s domain. Even an accidentally created rule could be catching these reports without you noticing.

内容的提问来源于stack exchange，提问作者Irving丶