Prepros Premium版FTP上传超时问题求助：保存1-2次后无法上传

Hey there, sorry to hear you're stuck with this FTP timeout issue in Prepros Premium—super frustrating when your workflow gets interrupted like that. Since you've already tried adjusting the Keep Alive Timeout to 1000, restarting, and reinstalling, let's dive into some other fixes that might do the trick:

• Check your server's FTP connection limits
  A lot of hosting providers cap the number of concurrent FTP connections or have short idle timeout thresholds. Even if you set Prepros' keep-alive high, if your server drops connections after a certain number of requests (like 1-2 file uploads), you'll hit this issue. Reach out to your hosting support to confirm if there are any connection limits or if they can extend the server-side FTP timeout for your account.

• Switch to passive FTP mode
  Sometimes active FTP mode can run into firewall or router issues that cause timeouts after a few transfers. In Prepros, navigate to your FTP project settings and look for an option to enable Passive FTP. This mode uses a different connection setup that’s often more reliable for persistent transfers, especially if you’re behind a home or office firewall.

• Disable incremental uploads temporarily
  Prepros' "Upload Only Changed Files" feature is great for saving bandwidth, but sometimes the incremental upload logic can glitch and trigger timeout issues after a couple of saves. Try turning off this option in your FTP settings and test full file uploads—if the timeout stops, there might be a bug in the partial upload handling that’s causing the problem.

• Test with a standalone FTP client
  Rule out whether the issue is with Prepros or your server/network by using a separate FTP client (like FileZilla) to upload the same files multiple times. If you hit timeouts there too, the problem is likely with your hosting provider’s server or your internet connection. You could also try connecting via a different network (e.g., mobile hotspot) to isolate network-related issues.

• Reset Prepros preferences to default
  Corrupted preference files can cause odd behavior even after a reinstall. Here’s how to reset them:

  1. Close Prepros completely
  2. Locate the preferences folder:
     • Windows: %APPDATA%\Prepros
     • macOS: ~/Library/Application Support/Prepros
  3. Rename the folder to Prepros-old to back it up
  4. Restart Prepros—it will generate a fresh preferences folder
  5. Reconfigure your FTP settings from scratch and test again

• Update to the latest Prepros version
  Even with the Premium license, there might be a bug fix release that addresses this specific FTP timeout issue. Head to Prepros' settings menu and check for available updates—installing the latest version could resolve the underlying bug causing the timeouts.

Hope one of these solutions gets your FTP uploads working smoothly again!

内容的提问来源于stack exchange，提问作者GrandMaster