SSRS Web Portal及Service URL无法访问问题求助

Issue Details #

When trying to access the SSRS Web Portal and Service URL, I get a "This site can't be reached" error. Below are the relevant configuration screenshots:

• Web Portal Configuration:
• Web Service Configuration (SSL certificate added and verified):

The logs show services start successfully, but accessing the URLs still fails. I’ve tried these troubleshooting steps with no resolution:

• Launching the browser in administrator mode
• Adding the URLs to trusted sites
• Configuring the service to listen on all assigned IP addresses
• Removing the SSL certificate
• Adding the URL’s IP address to the listening list

My goal is to get the Report Manager running properly.

Log Output #

RSHostingService Log #

2023-03-26 02:56:07.9745|INFO|1|File Logger created: C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\LogFiles\RSHostingService_2023_03_26_02_56_07.log - level Info, will roll at 32 Mb, process id 1740
2023-03-26 02:56:08.0155|INFO|1|Current Directory : C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\RSHostingService
2023-03-26 02:56:08.4885|INFO|5|Updating application config files
2023-03-26 02:56:08.4885|INFO|5|Syncing service machine key
2023-03-26 02:56:08.5265|INFO|5|Catalog max connection pool size: 100
2023-03-26 02:56:08.5815|INFO|5|Launching Process : Management Service
2023-03-26 02:56:08.5815|INFO|5|Starting Process: C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\Management\RSManagement.exe
2023-03-26 02:56:31.3671|INFO|4|<Header>
  <Product>Microsoft Power BI Report Server  (16.0.1113.11)</Product>
  <Locale>English (United States)</Locale>
  <TimeZone>UTC--4</TimeZone>
  <Path>C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\LogFiles\RSHostingService_2023_03_26_02_56_07.log</Path>
  <SystemName>EC2AMAZ-OH9JMJO</SystemName>
  <OSName>Microsoft Windows Server 2019 Datacenter</OSName>
  <OSVersion>10.0.17763</OSVersion>
  <ProcessID>1740</ProcessID>
  <Virtualization>True</Virtualization>
</Header>
<ProcessorArchitecture>AMD64</ProcessorArchitecture>
<ApplicationArchitecture>AMD64</ApplicationArchitecture>

RSManagement Log #

2023-03-26 03:18:29.1111|INFO|1|File Logger created: C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\LogFiles\RSManagement_2023_03_26_03_18_29.log - level Info, will roll at 32 Mb, process id 5492
2023-03-26 03:18:29.1891|INFO|1|Do not dump on: Microsoft.BIServer.HostingEnvironment.Exceptions.TrustedProcessTokenExpiredException
2023-03-26 03:18:29.2291|INFO|1|SKU: SQL Server Developer
2023-03-26 03:18:29.4071|INFO|1|The web server needs to run elevated
2023-03-26 03:18:29.4071|INFO|1|Web Server is running.
2023-03-26 03:18:48.6187|INFO|4|<Header>
  <Product>Microsoft Power BI Report Server  (16.0.1113.11)</Product>
  <Locale>English (United States)</Locale>
  <TimeZone>UTC--4</TimeZone>
  <Path>C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\LogFiles\RSManagement_2023_03_26_03_18_29.log</Path>
  <SystemName>EC2AMAZ-OH9JMJO</SystemName>
  <OSName>Microsoft Windows Server 2019 Datacenter</OSName>
  <OSVersion>10.0.17763</OSVersion>
  <ProcessID>5492</ProcessID>
  <Virtualization>True</Virtualization>
</Header>
<ProcessorArchitecture>AMD64</ProcessorArchitecture>
<ApplicationArchitecture>AMD64</ApplicationArchitecture>

Content sourced from Stack Exchange, asked by Hassan Raza