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安装XRay Jira插件后Kanban看板出现Backbone JS错误求助

Jira Server升级后Kanban看板JavaScript错误排查请求

我们将Jira Server实例从7.10版本升级至9.6版本后,使用Kanban看板时出现如下JavaScript错误,该错误在7.10版本中并未出现:

Details
Exception: Uncaught Error: raven/autocomplete/model missing backbone
Resource: http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK
Line: 10
Column: 1967
Environment
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36 Edg/111.0.1661.54
Stack trace
Error: raven/autocomplete/model missing backbone
at l (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:1973)
at u (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:946)
at l (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:1949)
at u (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:946)
at l (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:1949)
at http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:2469

该错误并未破坏Kanban看板的任何功能,但我们希望能解决此问题。我们已在Docker版本9.4.1的全新Jira安装实例中重现该错误,安装的插件包括:

  • Adaptavist ScriptRunner for JIRA(最新版)
  • Automation for Jira(最新版)
  • JSU Automation Suite for Jira Workflows(最新版)
  • WorklogPRO(最新版)
  • XRay (6.4.1-j9)

重现步骤:

  • 创建Docker卷(例如jira-vol1)
  • 运行Docker中的Jira:docker run -v jira-vol1:/var/atlassian/application-data/jira --name=jira-local -d -p 8080:8080 Atlassian/jira-software
  • 配置实例并安装所有上述插件
  • 创建Kanban示例项目
  • 打开创建的Kanban看板
  • 将任意问题拖拽至其他泳道

恳请协助排查并解决该错误。


内容的提问来源于stack exchange,提问作者Szilank

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最近更新时间:2026.07.26 07:37:59