安装XRay Jira插件后Kanban看板出现Backbone JS错误求助
Jira Server升级后Kanban看板JavaScript错误排查请求
我们将Jira Server实例从7.10版本升级至9.6版本后,使用Kanban看板时出现如下JavaScript错误,该错误在7.10版本中并未出现:
Details Exception: Uncaught Error: raven/autocomplete/model missing backbone Resource: http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK Line: 10 Column: 1967 Environment Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36 Edg/111.0.1661.54 Stack trace Error: raven/autocomplete/model missing backbone at l (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:1973) at u (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:946) at l (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:1949) at u (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:946) at l (http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:1949) at http://localhost:8080/s/b855e4b61aa53162eb40093bda935693-CDN/-2qx7vv/970000/1dlckms/b87f44793d8513094809e29427bfab81/_/download/contextbatch/js/_super,-com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,-jira.webresources:resource-phase-checkpoint-init/batch.js?locale=en-UK:10:2469
该错误并未破坏Kanban看板的任何功能,但我们希望能解决此问题。我们已在Docker版本9.4.1的全新Jira安装实例中重现该错误,安装的插件包括:
- Adaptavist ScriptRunner for JIRA(最新版)
- Automation for Jira(最新版)
- JSU Automation Suite for Jira Workflows(最新版)
- WorklogPRO(最新版)
- XRay (6.4.1-j9)
重现步骤:
- 创建Docker卷(例如
jira-vol1) - 运行Docker中的Jira:
docker run -v jira-vol1:/var/atlassian/application-data/jira --name=jira-local -d -p 8080:8080 Atlassian/jira-software - 配置实例并安装所有上述插件
- 创建Kanban示例项目
- 打开创建的Kanban看板
- 将任意问题拖拽至其他泳道
恳请协助排查并解决该错误。
内容的提问来源于stack exchange,提问作者Szilank
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