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Magento 2.4.6升级后eWay支付网关报cartId不存在错误求助

Magento 2.4.6升级后eWay支付网关异常问题

问题概述

将Magento从2.4.2版本升级至2.4.6版本后,仅eWay支付网关出现异常:支付流程可正常完成,但支付后用户会被重定向至空购物车页面,并显示错误:no such entity with cartid XXX。其他支付网关(如PayPal、ZIP、信用备忘录等)均可正常工作。此问题疑似源于官方eWay模块,但官方不提供技术支持。

环境与测试信息

  • Magento版本:2.4.6
  • PHP版本:8.1
  • 测试场景:提交订单
  • 预期结果:跳转至Magento成功页面
  • 实际结果:跳转至空购物车页面,显示no such entity with cartid XXX错误

错误日志及堆栈跟踪

main.CRITICAL: Placing an order with quote_id 7kwrwEc19cYADHzoyLPvlMYVwCkg1Poc is failed: No such entity with cartId = 37572 [] []
Stack trace:
#0 //vendor/magento/framework/Exception/NoSuchEntityException.php(36): Magento\Framework\App\ErrorHandler->handler()
#1 //vendor/magento/module-gift-message/Model/OrderRepository.php(93): Magento\Framework\Exception\NoSuchEntityException->__construct()
#2 //vendor/magento/module-gift-message/Model/Plugin/OrderGet.php(87): Magento\GiftMessage\Model\OrderRepository->get()
#3 //vendor/magento/module-gift-message/Model/Plugin/OrderGet.php(66): Magento\GiftMessage\Model\Plugin\OrderGet->getOrderGiftMessage()
#4 //vendor/magento/framework/Interception/Interceptor.php(146): Magento\GiftMessage\Model\Plugin\OrderGet->afterGet()
#5 //vendor/magento/framework/Interception/Interceptor.php(153): Magento\Sales\Model\OrderRepository\Interceptor->Magento\Framework\Interception{closure}()
#6 //generated/code/Magento/Sales/Model/OrderRepository/Interceptor.php(23): Magento\Sales\Model\OrderRepository\Interceptor->___callPlugins()
#7 //vendor/magento/module-sales/Block/Order/Email/Items.php(66): Magento\Sales\Model\OrderRepository\Interceptor->get()
#8 //var/view_preprocessed/pub/static/vendor/magento/module-sales/view/frontend/templates/email/items.phtml(1): Magento\Sales\Block\Order\Email\Items->getOrder()
#9 //vendor/magento/framework/View/TemplateEngine/Php.php(71): include('/home/988668.cl...')
#10 //vendor/magento/framework/View/Element/Template.php(263): Magento\Framework\View\TemplateEngine\Php->render()
#11 //vendor/magento/framework/View/Element/Template.php(293): Magento\Framework\View\Element\Template->fetchView()
#12 //vendor/magento/framework/View/Element/AbstractBlock.php(1095): Magento\Framework\View\Element\Template->_toHtml()
#13 //vendor/magento/framework/View/Element/AbstractBlock.php(1099): Magento\Framework\View\Element\AbstractBlock->Magento\Framework\View\Element{closure}()
#14 //vendor/magento/framework/View/Element/AbstractBlock.php(660): Magento\Framework\View\Element\AbstractBlock->_loadCache()
#15 //vendor/magento/framework/View/Layout.php(578): Magento\Framework\View\Element\AbstractBlock->toHtml()
#16 //vendor/magento/framework/View/Layout.php(555): Magento\Framework\View\Layout->_renderBlock()
#17 //vendor/magento/framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#18 //vendor/magento/framework/View/Layout.php(975): Magento\Framework\View\Layout->renderElement()
#19 //generated/code/Magento/Framework/View/Layout/Interceptor.php(41): Magento\Framework\View\Layout->getOutput()
#20 //vendor/magento/module-email/Model/Template/Filter.php(502): Magento\Framework\View\Layout\Interceptor->getOutput()
#21 [internal function]: Magento\Email\Model\Template\Filter->emulateAreaCallback()
#22 //vendor/magento/framework/App/State.php(187): call_user_func_array()
#23 //vendor/magento/module-email/Model/Template/Filter.php(458): Magento\Framework\App\State->emulateAreaCode()
#24 [internal function]: Magento\Email\Model\Template\Filter->layoutDirective()
#25 //vendor/magento/framework/Filter/DirectiveProcessor/LegacyDirective.php(42): ReflectionMethod->invokeArgs()
#26 //vendor/magento/framework/Filter/Template.php(272): Magento\Framework\Filter\DirectiveProcessor\LegacyDirective->process()
#27 //vendor/magento/framework/Filter/Template.php(206): Magento\Framework\Filter\Template->processDirectives()
#28 //vendor/magento/module-email/Model/Template/Filter.php(1116): Magento\Framework\Filter\Template->filter()
#29 //vendor/magento/framework/Interception/Interceptor.php(58): Magento\Email\Model\Template\Filter->filter()
#30 //vendor/magento/framework/Interception/Interceptor.php(138): Magento\Email\Model\Template\Filter\Interceptor->___callParent()
#31 //vendor/magento/framework/Interception/Interceptor.php(153): Magento\Email\Model\Template\Filter\Interceptor->Magento\Framework\Interception{closure}()
#32 //generated/code/Magento/Email/Model/Template/Filter/Interceptor.php(32): Magento\Email\Model\Template\Filter\Interceptor->___callPlugins()
#33 //vendor/magento/module-email/Model/AbstractTemplate.php(363): Magento\Email\Model\Template\Filter\Interceptor->filter()
#34 //vendor/magento/module-email/Model/Template.php(380): Magento\Email\Model\AbstractTemplate->getProcessedTemplate()
#35 //vendor/magento/framework/Mail/Template/TransportBuilder.php(380): Magento\Email\Model\Template->processTemplate()
#36 //vendor/magento/framework/Mail/Template/TransportBuilder.php(336): Magento\Framework\Mail\Template\TransportBuilder->prepareMessage()
#37 //generated/code/Magento/Framework/Mail/Template/TransportBuilder/Interceptor.php(41): Magento\Framework\Mail\Template\TransportBuilder->getTransport()
#38 //vendor/magento/module-sales/Model/Order/Email/SenderBuilder.php(91): Magento\Framework\Mail\Template\TransportBuilder\Interceptor->getTransport()
#39 //vendor/magento/module-sales/Model/Order/Email/Sender.php(93): Magento\Sales\Model\Order\Email\SenderBuilder->sendCopyTo()
#40 //vendor/magento/module-sales/Model/Order/Email/Sender/OrderSender.php(108): Magento\Sales\Model\Order\Email\Sender->checkAndSend()
#41 //vendor/magento/module-sales/Model/EmailSenderHandler.php(134): Magento\Sales\Model\Order\Email\Sender\OrderSender->send()
#42 //vendor/magento/module-sales/Cron/SendEmails.php(46): Magento\Sales\Model\EmailSenderHandler->sendEmails()
#43 [internal function]: Magento\Sales\Cron\SendEmails->execute()
#44 //vendor/magento/module-cron/Observer/ProcessCronQueueObserver.php(368): call_user_func_array()
#45 //vendor/magento/module-cron/Observer/ProcessCronQueueObserver.php(879): Magento\Cron\Observer\ProcessCronQueueObserver->_runJob()
#46 //vendor/magento/module-cron/Observer/ProcessCronQueueObserver.php(840): Magento\Cron\Observer\ProcessCronQueueObserver->tryRunJob()
#47 //vendor/magento/module-cron/Observer/ProcessCronQueueObserver.php(280): Magento\Cron\Observer\ProcessCronQueueObserver->processPendingJobs()
#48 //vendor/magento/framework/Event/Invoker/InvokerDefault.php(88): Magento\Cron\Observer\ProcessCronQueueObserver->execute()
#49 //vendor/magento/framework/Event/Invoker/InvokerDefault.php(74): Magento\Framework\Event\Invoker\InvokerDefault->_callObserverMethod()
#50 //vendor/magento/framework/Event/Manager.php(65): Magento\Framework\Event\Invoker\InvokerDefault->dispatch()
#51 //generated/code/Magento/Framework/Event/Manager/Proxy.php(95): Magento\Framework\Event\Manager->dispatch()
#52 //vendor/magento/framework/App/Cron.php(86): Magento\Framework\Event\Manager\Proxy->dispatch()
#53 //vendor/magento/module-cron/Console/Command/CronCommand.php(126): Magento\Framework\App\Cron->launch()
#54 //vendor/symfony/console/Command/Command.php(298): Magento\Cron\Console\Command\CronCommand->execute()
#55 //vendor/magento/framework/Interception/Interceptor.php(58): Symfony\Component\Console\Command\Command->run()
#56 //vendor/magento/framework/Interception/Interceptor.php(138): Magento\Cron\Console\Command\CronCommand\Interceptor->___callParent()
#57 //vendor/magento/framework/Interception/Interceptor.php(153): Magento\Cron\Console\Command\CronCommand\Interceptor->Magento\Framework\Interception{closure}()
#58 //generated/code/Magento/Cron/Console/Command/CronCommand/Interceptor.php(23): Magento\Cron\Console\Command\CronCommand\Interceptor->___callPlugins()
#59 //vendor/symfony/console/Application.php(1040): Magento\Cron\Console\Command\CronCommand\Interceptor->run()
#60 //vendor/symfony/console/Application.php(301): Symfony\Component\Console\Application->doRunCommand()
#61 //vendor/magento/framework/Console/Cli.php(116): Symfony\Component\Console\Application->doRun()
#62 //vendor/symfony/console/Application.php(171): Magento\Framework\Console\Cli->doRun()
#63 //bin/magento(23): Symfony\Component\Console\Application->run()
#64 {main} {"exception":"[object] (Exception(code: 0): Warning: Undefined array key \"file\" in //vendor/magento/framework/Exception/NoSuchEntityException.php on line 36 at //vendor/magento/framework/App/ErrorHandler.php:62)"} []

已尝试的解决方法

  • 测试了网上所有提及该错误的解决方案,均未解决问题
  • 禁用了此前启用的Mageplaza SMTP(因有帖子指出其可能是诱因)

请求帮助

恳请提供调试帮助,解决该eWay支付网关的异常问题。

内容的提问来源于stack exchange,提问作者Adam Stapley

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最近更新时间:2026.07.21 15:18:07