大家好，我的PC会随机出现蓝屏或黑屏，尤其是玩游戏的时候——有些游戏会更快触发BSOD。

最近我升级了CPU、GPU和内存，目前已经做了这些排查：

• 跑完了内存测试，没发现任何问题
• GPU和其他所有系统驱动都更新到了最新版本

最近一次崩溃的dump信息如下：

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff988186d70028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details: #

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 3109

Key  : Analysis.DebugAnalysisManager
Value: Create

Key  : Analysis.Elapsed.mSec
Value: 3124

Key  : Analysis.IO.Other.Mb
Value: 0

Key  : Analysis.IO.Read.Mb
Value: 0

Key  : Analysis.IO.Write.Mb
Value: 0

Key  : Analysis.Init.CPU.mSec
Value: 453

Key  : Analysis.Init.Elapsed.mSec
Value: 14409

Key  : Analysis.Memory.CommitPeak.Mb
Value: 99

Key  : Bugcheck.Code.LegacyAPI
Value: 0x124

Key  : Failure.Bucket
Value: 0x124_0_AuthenticAMD_PROCESSOR_MAE

Key  : Failure.Hash
Value: {a9e19e3a-0a6a-028e-1a0c-57a9a8b8f3a0}

Key  : WER.OS.Branch
Value: vb_release

Key  : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key  : WER.OS.Version
Value: 10.0.19041.1

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffff988186d70028

BUGCHECK_P3: be000000

BUGCHECK_P4: 800400

FILE_IN_CAB: MEMORY.DMP

WHEA_ERROR_RECORD: ffff988186d70028

PROCESS_NAME: System

STACK_TEXT:
fffff8063a7f7a98 fffff806388a4a99 : 0000000000000124 0000000000000000 ffff988186d70028 00000000be000000 : nt!KeBugCheckEx
fffff8063a7f7aa0 fffff806388a4e00 : ffff988186d70028 ffff988186d70028 0000000000000000 0000000000000000 : hal!HalBugCheckSystem+0xe9
fffff8063a7f7ae0 fffff806389a974e : 0000000000000000 fffff8063a7f7b80 ffff988186d70028 0000000000000000 : hal!HalpCollectDebugInfo+0x50
fffff8063a7f7b20 fffff806388a5705 : fffff8063a7f7c90 fffff8063a7f7c90 ffff988186d70028 0000000000000000 : nt!WheaReportHwError+0x46e
fffff8063a7f7b90 fffff806388a5a3a : 0000000000000001 0000000000000000 0000000000000000 0000000000000000 : hal!HalpMcaReportError+0xb5
fffff8063a7f7ce0 fffff806388a591c : ffff98817fa52000 0000000000000000 0000000000000000 0000000000000000 : hal!HalpMceHandlerCore+0xea
fffff8063a7f7d30 fffff806388a5b8e : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : hal!HalpMceHandler+0xcc
fffff8063a7f7d70 fffff806388a5df8 : ffff98817fa52000 fffff8063a7f7ff0 0000000000000000 0000000000000000 : hal!HalpMceHandlerWithRendezvous+0xce
fffff8063a7f7da0 fffff806389b1e39 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : hal!HalHandleMcheck+0x48
fffff8063a7f7dd0 fffff80638804973 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : hal!HalpHandleMcheck+0x19
fffff8063a7f7e00 fffff80638908a09 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KxMcheckAbort+0x73
fffff8063a7f7f40 00007ffd7d7f2a7a : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiMcheckAbort+0x129
00000000001df7e8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffd`7d7f2a7a

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 129

FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_PROCESSOR_MAE

OS_VERSION: 10.0.19041.1

BUILD_VERSION_STRING: 19041.1.amd64fre.vb_release.191206-1406

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {a9e19e3a-0a6a-028e-1a0c-57a9a8b8f3a0}

Followup: MachineOwner #

我明白这是硬件问题，可能出在CPU或者主板上。考虑到我的主板是较老的型号，大概率是主板的问题。我的主板型号是GA-A320M-S2H (rev.1x)，已经更新到了能支持的最新BIOS版本。

我的系统信息如下：

OS Name: Microsoft Windows 10 Pro
Version: 10.0.19041 Build 19041
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
System Type: x64-based PC
Processor: AMD Ryzen 5 5600X 6-Core Processor, 3700 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date: American Megatrends Inc. F63, 2021/10/21
SMBIOS Version: 3.2
Installed Physical Memory (RAM): 16.0 GB
Total Physical Memory: 15.9 GB
Available Physical Memory: 10.2 GB
Total Virtual Memory: 18.3 GB
Available Virtual Memory: 11.9 GB
Page File Space: 2.40 GB
Page File: C:\pagefile.sys
GPU: NVIDIA GeForce RTX 3060 Ti

希望各位能帮我进一步排查问题，看看有没有其他可能的原因或者解决办法，谢谢！

备注：内容来源于stack exchange，提问作者david plant