You need to enable JavaScript to run this app.
优惠活动
大模型
产品
解决方案
定价
更多

Dell XPS 17 (9700) Ubuntu 22.04 LTS蓝牙偶发无法开启问题求助

Dell XPS 17 (9700) Ubuntu 22.04 LTS蓝牙偶发无法开启问题求助

各位好,我目前用的是Dell XPS 17 (9700),系统是Ubuntu 22.04 LTS,最近碰到个挺闹心的蓝牙问题:有时候开机后蓝牙默认是关闭状态,而且在系统设置界面里点蓝牙开关完全没反应,根本没法手动打开。

试过重启系统没用,只有彻底关机再重新开机才能让蓝牙恢复正常。另外我已经更新到最新版本的BIOS了,问题还是存在。

我之前看到过一个类似的问题帖子,但我的情况好像有点不一样,下面是我按照那个帖子里的方法运行的几个命令输出,大家帮我看看能不能找到原因:

故障状态下的命令输出

1. sudo dmesg |grep -i bluetooth

[    3.303752] Bluetooth: Core ver 2.22
[    3.303785] NET: Registered PF_BLUETOOTH protocol family
[    3.303786] Bluetooth: HCI device and connection manager initialized
[    3.303791] Bluetooth: HCI socket layer initialized
[    3.303794] Bluetooth: L2CAP socket layer initialized
[    3.303800] Bluetooth: SCO socket layer initialized
[    3.566854] Bluetooth: HCI UART driver ver 2.3
[    3.566858] Bluetooth: HCI UART protocol H4 registered
[    3.566859] Bluetooth: HCI UART protocol BCSP registered
[    3.566879] Bluetooth: HCI UART protocol LL registered
[    3.566880] Bluetooth: HCI UART protocol ATH3K registered
[    3.566888] Bluetooth: HCI UART protocol Three-wire (H5) registered
[    3.566942] Bluetooth: HCI UART protocol Intel registered
[    3.567001] Bluetooth: HCI UART protocol Broadcom registered
[    3.567057] Bluetooth: HCI UART protocol QCA registered
[    3.567059] Bluetooth: HCI UART protocol AG6XX registered
[    3.567074] Bluetooth: HCI UART protocol Marvell registered
[    3.572073] Bluetooth: hci0: setting up ROME/QCA6390
[    3.576164] Bluetooth: hci0: Frame reassembly failed (-84)
[    3.895135] Bluetooth: hci0: QCA Product ID   :0x00000010
[    3.895142] Bluetooth: hci0: QCA SOC Version  :0x400a0200
[    3.895143] Bluetooth: hci0: QCA ROM Version  :0x00000200
[    3.895144] Bluetooth: hci0: QCA Patch Version:0x00000d2b
[    3.895147] Bluetooth: hci0: QCA controller version 0x02000200
[    3.895150] Bluetooth: hci0: QCA Downloading qca/htbtfw20.tlv
[    4.213862] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    4.213866] Bluetooth: BNEP filters: protocol multicast
[    4.213871] Bluetooth: BNEP socket layer initialized
[    4.850499] Bluetooth: hci0: QCA Downloading qca/htnv20.bin
[    5.067693] Bluetooth: hci0: QCA setup on UART is completed
[    5.081405] Bluetooth: hci0: Frame reassembly failed (-84)
[    5.081409] Bluetooth: hci0: unexpected event for opcode 0x8383
[    7.098498] Bluetooth: hci0: Opcode 0x c58 failed: -110

2. lspci -knn | grep Net -A3; lsusb; dmesg | grep -i blue

04:00.0 Network controller [0280]: Qualcomm QCA6390 Wireless Network Adapter [AX500-DBS (2x2)] [17cb:1101] (rev 01)
Subsystem: Rivet Networks QCA6390 Wireless Network Adapter [AX500-DBS (2x2)] [1a56:a501]
Kernel driver in use: ath11k_pci
Kernel modules: ath11k_pci
05:00.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018] [8086:15ea] (rev 06)

Bus 008 Device 002: ID 2109:0211 VIA Labs, Inc. USB3.0 Hub
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0c45:6727 Microdia Integrated_Webcam_HD
Bus 001 Device 005: ID 413c:b080 Dell Computer Corp. Dell DA20 Adapter
Bus 001 Device 003: ID 2109:2211 VIA Labs, Inc. USB2.0 Hub
Bus 001 Device 002: ID 27c6:533c Shenzhen Goodix Technology Co.,Ltd. FingerPrint
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg: read kernel buffer failed: Operation not permitted

3. sudo systemctl status bluetooth.service

● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2023-03-29 08:30:13 CEST; 8min ago
Docs: man:bluetoothd(8)
Main PID: 904 (bluetoothd)
Status: "Running"
Tasks: 1 (limit: 76772)
Memory: 1.8M
CPU: 96ms
CGroup: /system.slice/bluetooth.service
└─904 /usr/lib/bluetooth/bluetoothd

Mär 29 08:30:13 neptun systemd[1]: Starting Bluetooth service...
Mär 29 08:30:13 neptun bluetoothd[904]: Bluetooth daemon 5.64
Mär 29 08:30:13 neptun systemd[1]: Started Bluetooth service.
Mär 29 08:30:13 neptun bluetoothd[904]: Starting SDP server
Mär 29 08:30:13 neptun bluetoothd[904]: Bluetooth management interface 1.22 initialized

正常开机(蓝牙可用)时的命令输出对比

只有sudo dmesg |grep -i bluetooth的输出和故障状态有差异,内容如下:

[    3.326913] Bluetooth: Core ver 2.22
[    3.326927] NET: Registered PF_BLUETOOTH protocol family
[    3.326928] Bluetooth: HCI device and connection manager initialized
[    3.326931] Bluetooth: HCI socket layer initialized
[    3.326932] Bluetooth: L2CAP socket layer initialized
[    3.326935] Bluetooth: SCO socket layer initialized
[    3.523625] Bluetooth: HCI UART driver ver 2.3
[    3.523628] Bluetooth: HCI UART protocol H4 registered
[    3.523630] Bluetooth: HCI UART protocol BCSP registered
[    3.523918] Bluetooth: HCI UART protocol LL registered
[    3.523921] Bluetooth: HCI UART protocol ATH3K registered
[    3.524244] Bluetooth: HCI UART protocol Three-wire (H5) registered
[    3.524738] Bluetooth: HCI UART protocol Intel registered
[    3.525672] Bluetooth: HCI UART protocol Broadcom registered
[    3.526480] Bluetooth: HCI UART protocol QCA registered
[    3.526482] Bluetooth: HCI UART protocol AG6XX registered
[    3.526518] Bluetooth: HCI UART protocol Marvell registered
[    3.527749] Bluetooth: hci0: setting up ROME/QCA6390
[    3.531821] Bluetooth: Received HCI_IBS_WAKE_ACK in tx state 0
[    3.868227] Bluetooth: hci0: QCA Product ID   :0x00000010
[    3.868229] Bluetooth: hci0: QCA SOC Version  :0x400a0200
[    3.868230] Bluetooth: hci0: QCA ROM Version  :0x00000200
[    3.868231] Bluetooth: hci0: QCA Patch Version:0x00000d2b
[    3.868232] Bluetooth: hci0: QCA controller version 0x02000200
[    3.868233] Bluetooth: hci0: QCA Downloading qca/htbtfw20.tlv
[    4.340432] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    4.340435] Bluetooth: BNEP filters: protocol multicast
[    4.340440] Bluetooth: BNEP socket layer initialized
[    4.819550] Bluetooth: hci0: QCA Downloading qca/htnv20.bin
[    5.038133] Bluetooth: hci0: QCA setup on UART is completed
[    5.154686] Bluetooth: hci0: Bad flag given (0x1) vs supported (0x0)
[    5.155086] Bluetooth: hci0: Bad flag given (0x1) vs supported (0x0)
[    6.528667] hid-generic 0005:0687:C095.0004: input,hidraw2: BLUETOOTH HID v0.71 Keyboard [CHERRY DW 9000KB] on f4:02:28:5e:ba:5f
[   22.598220] Bluetooth: RFCOMM TTY layer initialized
[   22.598226] Bluetooth: RFCOMM socket layer initialized
[   22.598230] Bluetooth: RFCOMM ver 1.11
[   25.139900] hid-generic 0005:0687:C096.0005: input,hidraw3: BLUETOOTH HID v0.59 Mouse [CHERRY DW 9000MW] on f4:02:28:5e:ba:5f
[   37.608755] hid-generic 0005:0687:C095.0006: input,hidraw2: BLUETOOTH HID v0.71 Keyboard [CHERRY DW 9000KB] on f4:02:28:5e:ba:5f
[   57.241594] hid-generic 0005:0687:C096.0007: input,hidraw3: BLUETOOTH HID v0.59 Mouse [CHERRY DW 9000MW] on f4:02:28:5e:ba:5f
[ 4287.566084] Bluetooth: hci0: Ignoring error of Inquiry Cancel command

可以看到故障状态下有帧重组失败、操作码错误的日志,而正常状态下没有这些错误,还能看到蓝牙设备连接的记录。希望大家能帮我分析下这个问题怎么解决,谢谢!

备注:内容来源于stack exchange,提问作者Chris W.

相关产品推荐
方舟 Agent Plan

超全模态模型 × Harness 升级,最新支持 Deepseek-V4.1-Flash、GLM-5.3 系列、Doubao-Seedream-5.0-pro、Kimi-K3 (部分), 限时 9.9 元起

最近更新时间:2026.04.23 11:19:29