HP Envy x360(AMD Ryzen 3 2300U)USB-C充电循环故障及Hub设备失效问题求助
HP Envy x360(AMD Ryzen 3 2300U)USB-C充电循环故障及Hub设备失效问题求助
大家好,我有一台HP Envy x360,配置是AMD Ryzen 3 2300U处理器加Radeon Vega Mobile核显。
最近我新买了一个USB-C充电器和一款5合1Hub,之前这套组合一直用得好好的,但今天突然出现了问题:充电器开始频繁循环充电,同时Hub上插的所有设备都失效了。不过这套设备在我的工作笔记本上还是能正常使用的。
编辑补充:经过进一步测试,我发现即使电量低于100%时,硬件也会出现充电循环的情况。我是通过关机后对比原装圆口充电器和USB-C充电器的充电指示灯状态确认的,把这个发现留在这里,希望能给大家提供一点参考。
下面是我排查过程中收集到的信息:
1. udevadm monitor输出
KERNEL[449.016211] change /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply) UDEV [449.034566] change /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply) KERNEL[449.320248] change /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply) UDEV [449.344547] change /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply)
2. 尝试降级的软件包
我尝试降级了最近更新过的几个软件包,但问题依然存在:
- linux-firmware:从20230210.bf4115c-1 降级到 20230117.7e4f0ed-1
- amd-ucode:从20230210.bf4115c-1 降级到 20230117.7e4f0ed-1
- manjaro-release:从22.0.5-1 降级到 22.0.4-1
3. dmesg -w日志(Hub接USB-C充电时)
当把USB-C充电器连接到Hub上时,dmesg -w会输出以下ACPI错误,而直接把USB-C充电器插到笔记本上时不会出现这些错误:
[ 258.202161] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330) [ 258.202182] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529) [ 258.542381] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330) [ 258.542399] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529) [ 258.742182] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330) [ 258.742202] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529) [ 258.965497] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330) [ 258.965516] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529)
希望有大佬能帮忙分析一下这个问题,非常感谢!
备注:内容来源于stack exchange,提问作者ttrel
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