You need to enable JavaScript to run this app.
优惠活动
大模型
产品
解决方案
定价
更多

HP Envy x360(AMD Ryzen 3 2300U)USB-C充电循环故障及Hub设备失效问题求助

HP Envy x360(AMD Ryzen 3 2300U)USB-C充电循环故障及Hub设备失效问题求助

大家好,我有一台HP Envy x360,配置是AMD Ryzen 3 2300U处理器加Radeon Vega Mobile核显。

最近我新买了一个USB-C充电器和一款5合1Hub,之前这套组合一直用得好好的,但今天突然出现了问题:充电器开始频繁循环充电,同时Hub上插的所有设备都失效了。不过这套设备在我的工作笔记本上还是能正常使用的。

编辑补充:经过进一步测试,我发现即使电量低于100%时,硬件也会出现充电循环的情况。我是通过关机后对比原装圆口充电器和USB-C充电器的充电指示灯状态确认的,把这个发现留在这里,希望能给大家提供一点参考。

下面是我排查过程中收集到的信息:

1. udevadm monitor输出

KERNEL[449.016211] change   /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply)
UDEV  [449.034566] change   /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply)
KERNEL[449.320248] change   /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply)
UDEV  [449.344547] change   /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:34/PNP0C09:00/ACPI0003:00/power_supply/ADP1 (power_supply)

2. 尝试降级的软件包

我尝试降级了最近更新过的几个软件包,但问题依然存在:

  • linux-firmware:从20230210.bf4115c-1 降级到 20230117.7e4f0ed-1
  • amd-ucode:从20230210.bf4115c-1 降级到 20230117.7e4f0ed-1
  • manjaro-release:从22.0.5-1 降级到 22.0.4-1

3. dmesg -w日志(Hub接USB-C充电时)

当把USB-C充电器连接到Hub上时,dmesg -w会输出以下ACPI错误,而直接把USB-C充电器插到笔记本上时不会出现这些错误:

[  258.202161] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330)
[  258.202182] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529)
[  258.542381] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330)
[  258.542399] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529)
[  258.742182] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330)
[  258.742202] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529)
[  258.965497] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.P004.PPCV], AE_NOT_FOUND (20221020/psargs-330)
[  258.965516] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._Q2B due to previous error (AE_NOT_FOUND) (20221020/psparse-529)

希望有大佬能帮忙分析一下这个问题,非常感谢!

备注:内容来源于stack exchange,提问作者ttrel

相关产品推荐
方舟 Agent Plan

超全模态模型 × Harness 升级,最新支持 Deepseek-V4.1-Flash、GLM-5.3 系列、Doubao-Seedream-5.0-pro、Kimi-K3 (部分), 限时 9.9 元起

最近更新时间:2026.04.23 09:47:47