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XMG Pro 17双系统Ubuntu 23.04无声音问题求助(扬声器、耳机均无输出)

XMG Pro 17双系统Ubuntu 23.04无声音问题求助(扬声器、耳机均无输出)

大家好,我刚入手一台XMG Pro 17笔记本,装了Windows 11和Ubuntu 23.04 STS双系统。Windows下音频一切正常,但Ubuntu里不管是内置扬声器还是插耳机,都完全听不到声音。

在系统设置里选择内置音频设备时,音量条明明在跳动,系统也显示正在输出音频,但就是没有任何声音。我试过切换耳机输出、甚至用HDMI接口输出音频,结果都一样。另外我已经重新安装过alsa和pulseaudio,但问题依然存在。

我运行了lspci -v | grep -A7 -i "audio"命令,得到以下音频设备信息:

00:1f.3 Audio device: Intel Corporation Device 7a50 (rev 11)
Subsystem: CLEVO/KAPOK Computer Device d702
Flags: bus master, fast devsel, latency 32, IRQ 204, IOMMU group 14
Memory at 6203130000 (64-bit, non-prefetchable) [size=16K]
Memory at 6203000000 (64-bit, non-prefetchable) [size=1M]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

01:00.1 Audio device: NVIDIA Corporation Device 22bd (rev a1)
Subsystem: NVIDIA Corporation Device 0000
Physical Slot: 1
Flags: bus master, fast devsel, latency 0, IRQ 17, IOMMU group 15
Memory at 74000000 (32-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

运行pacmd list-cards命令的输出如下:

2 card(s) available.
index: 0
name: <alsa_card.pci-0000_01_00.1>
driver: <module-alsa-card.c>
owner module: 19
properties:
	alsa.card = "1"
	alsa.card_name = "HDA NVidia"
	alsa.long_card_name = "HDA NVidia at 0x74000000 irq 17"
	alsa.driver_name = "snd_hda_intel"
	device.bus_path = "pci-0000:01:00.1"
	sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
	device.bus = "pci"
	device.vendor.id = "10de"
	device.vendor.name = "NVIDIA Corporation"
	device.product.id = "22bd"
	device.string = "1"
	device.description = "HDA NVidia"
	module-udev-detect.discovered = "1"
	device.icon_name = "audio-card-pci"
profiles:
	output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 38668, available: unknown)
	output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
	output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
	output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
	output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
	output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
	output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
	off: Off (priority 0, available: unknown)
active profile: <output:hdmi-stereo>
sinks:
	alsa_output.pci-0000_01_00.1.hdmi-stereo/#1: HDA NVidia Digital Stereo (HDMI)
sources:
	alsa_output.pci-0000_01_00.1.hdmi-stereo.monitor/#1: Monitor of HDA NVidia Digital Stereo (HDMI)
ports:
	hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
		properties:
			device.icon_name = "video-display"
			device.product.name = "LU28R55
"
	hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "video-display"
	hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "video-display"
index: 1
name: <alsa_card.pci-0000_00_1f.3>
driver: <module-alsa-card.c>
owner module: 20
properties:
	alsa.card = "0"
	alsa.card_name = "HDA Intel PCH"
	alsa.long_card_name = "HDA Intel PCH at 0x6203130000 irq 204"
	alsa.driver_name = "snd_hda_intel"
	device.bus_path = "pci-0000:00:1f.3"
	sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
	device.bus = "pci"
	device.vendor.id = "8086"
	device.vendor.name = "Intel Corporation"
	device.product.id = "7a50"
	device.form_factor = "internal"
	device.string = "0"
	device.description = "Built-in Audio"
	module-udev-detect.discovered = "1"
	device.icon_name = "audio-card-pci"
profiles:
	input:analog-stereo: Analog Stereo Input (priority 32833, available: unknown)
	output:analog-stereo: Analog Stereo Output (priority 39268, available: unknown)
	output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 39333, available: unknown)
	output:iec958-stereo: Digital Stereo (IEC958) Output (priority 38268, available: unknown)
	output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 38333, available: unknown)
	output:iec958-ac3-surround-51: Digital Surround 5.1 (IEC958/AC3) Output (priority 300, available: unknown)
	output:iec958-ac3-surround-51+input:analog-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Analog Stereo Input (priority 33133, available: unknown)
	output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
	output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: unknown)
	output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
	output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
	output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
	output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
	output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
	output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: unknown)
	output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
	output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
	output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
	output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
	output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
	output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: unknown)
	output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
	output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
	output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
	output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
	output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
	output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: unknown)
	output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
	output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
	output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
	output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
	off: Off (priority 0, available: unknown)
active profile: <output:analog-stereo+input:analog-stereo>
sinks:
	alsa_output.pci-0000_00_1f.3.analog-stereo/#2: Built-in Audio Analog Stereo
sources:
	alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#2: Monitor of Built-in Audio Analog Stereo
	alsa_input.pci-0000_00_1f.3.analog-stereo/#3: Built-in Audio Analog Stereo
ports:
	analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
		properties:
			device.icon_name = "audio-input-microphone"
	analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "audio-input-microphone"
	analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
		properties:
			device.icon_name = "audio-speakers"
	analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "audio-headphones"
	iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
		properties:
	hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "video-display"
	hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "video-display"
	hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "video-display"
	hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
		properties:
			device.icon_name = "video-display"

我能想到的排查方法都试过了,实在找不到解决思路,有没有大佬能给点建议?万分感谢!

备注:内容来源于stack exchange,提问作者Patrik Sivak

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最近更新时间:2026.04.22 16:28:07