大家好，我最近在Windows 11上遇到了截图工具的棘手问题，想请教下有没有解决办法？

之前我用Snip & Sketch（也就是现在的截图工具）时，按WIN + SHIFT + S能正常启动截图，但截图完成后，用来编辑和批注的通知完全不显示。我先试了常规的修复、重置应用的方法，根本没解决问题。

没办法，我就想着卸载重装试试——记得当时是通过Microsoft Store卸载的，但之后就一直装不回去了。每次在应用商店里尝试安装，都会弹出错误提示：

Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Code: 0x80073D05.

我自己摸索着做了不少排查操作：

• 删除了C:\ProgramData\Microsoft\Windows\AppRepository和C:\Program Files\WindowsApps里的Snip&Sketch相关条目
• 删除了注册表路径Computer\HKEY_CLASSES_ROOT\Extensions\ContractId\windows.appExecutionAlias\PackageId下对应的条目

但这些操作都没能解决问题，这个工具对我工作来说真的挺重要的，实在不想放弃。

我查看了事件日志，找到了一些关键信息：

事件日志关键内容 #

系统日志 #

• 启动安装：Windows has started installing the following update: 9MZ95KL8MR0L-Microsoft.ScreenSketch
• 安装失败：Windows failed to install the following update with error 0x80073D05: 9MZ95KL8MR0L-Microsoft.ScreenSketch.

Microsoft-Windows-AppXDeploymentServer/Restricted日志 #

Deployment Register operation with target volume C: on Package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe from: (AppxBundleManifest.xml) failed with error 0x80073CF6.

Microsoft-Windows-AppXDeploymentServer/Operational日志 #

这里发现两个核心问题：

1. 依赖包版本不足：多个Microsoft.VCLibs相关包的版本低于截图工具要求的最低版本，比如：

   Package Microsoft.VCLibs.140.00_14.0.26706.0_x86__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.

2. 注册时的数据删除错误：

   Error while deleting the existing application data. Error Code: 0x80070005.
   An internal error occurred with error 0x80073D05. Cannot register the request because the following error was encountered during the registration of the windows.stateExtension extension: An error occurred while deleting the package's previously existing application data.
   error 0x80073CF6: Cannot register the Microsoft.ScreenSketch_8wekyb3d8bbwe package due to the following error: Package could not be registered.

另外，我还尝试用PowerShell卸载相关包，执行命令：

Remove-AppxPackage Microsoft.ScreenSketch_11.2209.2.0_x64__8wekyb3d8bbwe

结果得到提示：

Remove-AppxPackage : Deployment failed with HRESULT: 0x80073CF1, Package was not found.

有没有朋友遇到过类似的问题？或者有什么办法能帮我把截图工具装回去？

备注：内容来源于stack exchange，提问作者RobWaterhouse95