Windows 11开机/唤醒后频繁死机及系统报错问题求助
大家好,我最近遇到了一个特别头疼的问题:我的电脑在开机几分钟后,或者从睡眠状态唤醒后,总会突然死机,只能强制关机再重启才能正常使用。系统可靠性历史记录里找不到对应的错误信息,但最近一次死机后,我在事件查看器里查到了这些相关报错:
事件查看器报错详情
死机前触发的1条错误:
HttpEvent(事件ID 15021)
使用端点Type=0 Index=0的SSL配置时发生错误,错误状态代码包含在返回的数据中。
死机后立即出现的3条错误:
- CertificateServicesClient-CertEnroll:
SCEP证书注册初始化(WORKGROUP\DESKTOP-L9IO2IQ$)通过
https://amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep失败
SCEP证书注册初始化(本地系统)通过上述同一地址失败
这两条错误每天都会反复出现好几次,频率很高。 - Application Error:
出错应用程序名称: explorer.exe,版本: 10.0.22621.1485,时间戳: 0xe7bcd66b
除此之外,还有几个持续出现的异常:
- DCOM超时错误:
服务器{8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19}未在要求的超时时间内注册DCOM。
- Kernel-PnP警告:
过去7天里这类警告多达1050条(不过过去24小时没再出现),格式统一为:
应用程序___(进程ID___)阻止了设备____的移除或弹出
进程命令行: __
另外,我尝试用管理员CMD执行netsh http show ssl检查SSL证书时,得到了这样的错误提示:
SSL Certificate bindings: ------------------------- The configuration registry database is corrupt.
已尝试的解决方案(均未解决问题)
- 执行了
sfc /scannow和DISM /online /cleanup-image /restorehealth(以及/scanhealth),系统提示修复了部分损坏文件,但死机问题依旧存在。 - 连续三次执行
chkdsk /f /r,没有任何改善。 - 进行了Windows原地升级(保留个人文件和应用),问题还是没解决。
我的系统信息
OS Name Microsoft Windows 11 Home Version 10.0.22621 Build 22621 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-L9IO2IQ System Manufacturer System manufacturer System Model System Product Name System Type x64-based PC System SKU SKU Processor AMD Ryzen 5 2600 Six-Core Processor, 3400 Mhz, 6 Core(s), 12 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 0220, 8/6/2018 SMBIOS Version 3.1 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product TUF B450M-PLUS GAMING BaseBoard Version Rev X.0x Platform Role Desktop Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume5 Locale United Kingdom Hardware Abstraction Layer Version = "10.0.22621.1413" Username DESKTOP-L9IO2IQ\keiji Time Zone Malay Peninsula Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Available Physical Memory 5.92 GB Total Virtual Memory 23.2 GB Available Virtual Memory 8.78 GB Page File Space 7.25 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualisation-based security Not enabled Windows Defender Application Control policy Enforced Windows Defender Application Control user mode policy Off Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualisation Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes
如果需要更多细节信息,我会随时补充。真心希望有人能帮我解决这个问题,它已经给我带来了太多困扰,非常感谢!
备注:内容来源于stack exchange,提问作者keiowo




